Refund Policy
At PNUK, customer satisfaction is our priority. If you encounter an issue or are unsatisfied with your purchase, please review our refund policy below:
Refund Eligibility
- Refunds are only available for payments made within the last 30 days.
- Refunds apply to recurring payments only. Initial setup or onboarding fees are non-refundable.
- Refund requests must include the reason for the request and proof of purchase.
How to Request a Refund
- Contact our support team at [email protected] or via our Contact Page.
- Provide details of your purchase and the reason for your refund request.
- Our team will review your request and process it within 5-7 business days.
Exceptions
The following purchases are not eligible for a refund:
- Payments made more than 30 days ago.
- Custom development or consulting services.
- Promotional or discounted purchases (case-by-case basis).
If you have any additional questions, don’t hesitate to reach out to us.